The tech people, aka the IT staff, have a tough job at the beginning of the school year. They do a ton of work to prepare, wiring classrooms, imaging computers, testing things. Still, with most teachers away until the week before school starts, the pressure in those last days is pretty intense. My IT staff is awesome. I consider them partners, and for me, they really are. I do my best to help in any way I can, troubleshooting with teachers as I can, but I know I can pass things off to them easily and they will get it done. They also ask me about getting teachers up to speed on things, strategies for making things easier for them, and what technology we should invest time and money in. We really work together.
I feel like I’ve dumped a lot of work on them this year. I’ve submitted many tickets. I’ve asked for a miracle from our web guru. And I can tell they’re feeling a little ragged, though they won’t say so. I’ve been in their shoes. Just go through the archives of my blog. It’s a tough, often thankless, job. I’ve worked alongside good tech people and bad. Unfortunately, many tech people get lumped into the bad category immediately because people have had such bad experiences with them. And I’ve experienced that myself. It feels awful. I hope our tech people don’t get treated that way. They’re good folks, working like crazy, trying to make the school year get off to a good start. So here’s a shout out to them. Thank you, thank you. We couldn’t do what we do without you.